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  1. Help Center
  2. Quick Answers (ChatBot Data)
  3. General

General

Not specific to any product

  • How do I reset my iHealth device or app?
  • How do I reset my iHealth device or app?
  • Why is my device not working at all?
  • What payment methods does iHealth Labs accept?
  • What should I know when purchasing iHealth products from a third party?
  • Are iHealth Products Covered By Insurance?
  • Low Battery Indicator Always On
  • My Device Doesn’t Hold A Charge
  • How to set the date and time?
  • I have a new smartphone, how do I transfer my old data to my new phone?
  • Can I synchronize my device directly with a computer?
  • Are measurements stored in memory lost when the battery is discharged?
  • Can I take a measurement while the battery is charging?
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