A third-party seller is any seller that is not iHealth or an authorized iHealth sales channel.
Customers may find iHealth products available through online marketplaces or independent resellers.
Important Information
When purchasing from a third-party seller, please keep the following in mind:
- iHealth cannot guarantee the quality, condition, or authenticity of products sold by third parties
- Products may be used, refurbished, or altered
- Warranty coverage may not apply, especially for discontinued products
- Customer support options may be limited depending on the product
Refunds and Returns
If you purchased an iHealth product from a third-party seller, iHealth cannot issue a refund or accept a return.
- Refunds and returns must be requested directly from the seller or retailer where the product was purchased
- Each seller has their own return and refund policy, which may vary
Shop Through Our Official Store
To ensure you receive a genuine product with full support, we recommend purchasing through iHealth’s official store on Amazon or other authorized sales channels.
Recommendation
For the best experience, we recommend purchasing directly from iHealth or through authorized sellers to ensure:
- Product authenticity
- Full warranty coverage
- Access to customer support