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FAQ - Getting Started with the NEO (BP5S)

Updated

 

Getting Started

To begin using your iHealth Track blood pressure monitor, follow these steps:

  1. Download the iHealth MyVitals app on the App Store or Google Play depending on the model of your smartphone, then create your iHealth account.
  2. Charge the blood pressure monitor's batteries. When the battery is fully charged, the green LED on the device is steady.
  3. Start the iHealth MyVitals app and sign in to your account.
  4. Go to MENU > Set up my devices > Select a new device > Blood pressure monitor > Neo (BP5S) and follow the instructions on the screen.
    • Press the START or M button of the blood pressure monitor to start it and initiate the Bluetooth connection. The Bluetooth icon on the blood pressure monitor blinks.
    • On MyVitals, press Next
    • App will automatically detect the monitor, press on your monitor in the displayed list.
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Your blood pressure monitor is ready! Give it a try, take a measurement.


Note :

  • This installation process is only necessary when using it the first time. For next measurements, the above steps will not be necessary.
  • The iHealth Neo blood pressure monitor is a connected device but it can also be used without ever connecting it to a smartphone. However, you will lose all the tracking benefits that a smartphone connection offer.
  • Connect your blood pressure monitor to your smartphone before taking offline measurements to set the date and time.

Taking Measurements

Begin with proper placement of the cuff

The blood pressure monitor has a one-size cuff. It adapts to any arm circumference from 22 to 42 cm. If your arm is too big for this cuff, using a wrist blood pressure monitor may be more suitable for you.

  1. Position the cuff1/2” (1-2cm) above your elbow joint and secure the cuffon your arm leaving enough space to fit one finger between the cuffand arm.
    Screenshot 2025-02-26 at 10.21.14 AM.png
  • Placement on left arm (red arrow pointing to the shoulder): When the left arm (blue arrow points down to the hand) is measured, position the monitor in the middle of your arm so that it is aligned with your middle finger.
  • Placement on right arm (red arrow pointing to the hand): When the right arm (red arrow points down to the hand) is measured, position the monitor in the middle of your arm so that it is aligned with your middle finger.
    Screenshot 2025-02-26 at 10.07.15 AM.png
    Note - Do not roll up your sleeve to avoid making a tourniquet and distorting the measurement. If your sleeve is very thin, place the blood pressure monitor on top of it. If your sleeve is a little thicker, remove it.

Measuring in the seated position

  • Sit with your feet flat on the floor, without crossing your legs.
  • Place your hand, with the palm facing up, on a flat surface such as a table.
  • The middle of the cuff should be at the level of the right atrium of your heart.

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Measuring in a lying down position

  • Lie on your back and extend your arm alongside your body, with the palm facing up.
  • Position the air tube in the center of your arm in line with your middle finger.
  • The cuff should be placed at the same level as your heart.

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Recording your measurements

The iHealth Neo (BP5S) is designed to be used online (in conjunction with the iHealth MyVitals app) or offline (Without the app present). The device can store up to 200 measurements with date and time stamp. Once the memory reaches 200 measurements in memory, the device will start overwriting the oldest measurement in memory. It is important to sync your device to the app periodically to transfer measurements in memory to the app to reduce data loss. Another reason to periodically sync with the app is to receive any firmware updates. 

 

 

 

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