Do I need a smartphone to take a measurement?
No, the device operates independently.
Does the Acacia AG-607 have Bluetooth?
No, but you can manually input readings into the iHealth glucose app.
Is the Acacia AG-607 compatible with the iHealth Gluco-Smart app?
No, but the majority of functions available on the app are also present on the Acacia meter. If you are concerned about personal privacy, then this blood glucose monitor kit is perfect for you.
Is the Acacia AG-607 rechargeable?
No, the AG-607 uses 2 AAA batteries.
What is the switch on the bottom of the Acacia AG-607 used for?
The switch is for ejecting the used test strip for easy disposal
How many readings can the Acacia AG-607 store?
It can store up to 500 readings in memory.
How do I set the time?
Press and hold the Set button for 2 seconds to enter settings mode. Use the Mem button to cycle through options (year, month, day, hour, minute), and press Set to confirm each.
When should I use a control solution?
- Test results don't match your symptoms.
- Your healthcare provider recommends calibrating the meter.
- Your meter has been cleaned or repaired.
- Test strips have been exposed to extreme conditions
- Your meter may be damaged.
Does the Acacia AG-607 come with a control solution?
No, control solution is available separately on the iHealth website. This is needed to test meter and strip accuracy.
How do you turn on the Acacia AG-607 meter?
Insert a test strip, the display will indicate its waiting for a blood sample with a blinking droplet symbol.
Which strips are compatible with the AG-607?
Only iHealth test strips (model EGS-2003).
Can I use another brand of control solution?
No, use only the iHealth control solution.
Does the blood glucose meter need to be calibrated?
No. The blood glucose meter has already been calibrated before it leaves the factory, and there is no need to calibrate it again.
What can affect the accuracy of results?
Improper hand washing, expired or damaged strips, extreme environmental conditions, and certain medications/foods can affect accuracy.
Why the results measured by different companies' BGMs are different? (e.g.I have 2 meters, but I get 2 different results at the same time?)
FDA requires all devices to be within +/- 15% of lab results. Different companies use different algorithms and settings which can lead to slight variances.
Why were results different after measuring blood sugar twice in a row?
- Alcohol, dirt, or other substances on your skin
- Not enough blood was applied to the test strip
What can I do to make sure the measurement is accurate?
- Read and follow all instructions in the manual.
- Wash and thoroughly dry your hands before testing. Ensure there are no residues on the fingertip site.
- Warm the fingertip to increase blood flow to get a sufficient blood sample.
- Properly store the meter kit and confirm they are in good condition before testing.
- Only use test strips designed specifically for your meter brand.
Can pregnant women use this product to measure their blood glucose?
This device is not recommended for monitoring gestational diabetes.
Why doesn't my blood glucose meter have a memory function or why can't I view the memory data?
- Please operate according to the guidance in the quick start guide or the instruction manual. Press and hold the M button for 25 to enter the memory viewing mode.
- First, you will see the average blood glucose values over the recent 7/14/21/28/60/90 days. If there is not enough measurement data, "-" will be displayed. Press the M button to switch. After the average result for 90 days, the first blood glucose result will be shown.