Key Features
- Electric neti pot with monitored temperature control ( Keeps the water at a comfortable temperature, so it’s not too hot or too cold)
- Delivers a consistent and effective nasal rinse
Customizable & User-Friendly
- Multiple nasal wash tips for different users
- Standard and Nasal-Congestion-Safe tips (S/L) for adults & children (ages 5+)
- Built-in TFT display for precise temperature monitoring (It has a screen that shows the water temperature, so you know it's just right.)
High Performance & Efficiency
- Powerful water flow reaches deep into nasal cavities
- Helps clear mucus, allergens, and congestion effectively
- Provides results superior to manual rinses
General Questions
How long does it take to charge after full charge?
- Charging time is 2 hours.
- When using the standard nasal wash tip, it can be used continuously for about 60 times. If used once a day, it can last for 2 months.
Charing status
When the LCD screen displays a low battery symbol or if the device fails to power on, please charge it. Plug the charging cable into the charging port and connect it to the power adapter. Once the device is fully charged, a full battery icon will appear on the screen.
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Low battery |
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Battery full |
How many types of nose wash tips? What are the differences?
| Standard | Nasal-Congestion-Safe (L) | Nasal-Congestion-Safe (S) | Nasal Mist (Purchase separately) |
| Daily use.for both adults and children. | Designed for adults with nasal congestion. | Designed for children with nasal congestion. | Ideal for children and first-time users. Generate a gentle mist instead of a water stream. |
What are the available Modes?
| GENTLE | REGULAR | POWER | MANUAL |
| Designed for children and first-time users | Suitable for daily use | Provides a more powerful water stream | Allows for customized control of the nasal wash: press and hold the “Power” button to activate, and release to stop |
How does the iHealth Electric Nasal Irrigation System work?
- It uses a controlled water flow to flush out mucus, allergens, and debris from nasal passages, providing effective sinus relief.
What is the capacity of the water tank?
- The water tank capacity is 13.5oz(400mL). Paired with 3.6g salt.
- Please check the scale line to ensure the correct amount of water is added.
Is it waterproof rated?
IP27 waterproof, the whole machine can be cleaned with clean water, but the main unit and water tank cannot be cleaned with a dishwasher
What is the charging interface?
The charging cable is a USB-C charging port, which is a popular interface for mobile phones.
What charger should I use?
- Use a charger with a minimum output voltage of 5V and 1A.
- Higher specification chargers can also be used
How long does the battery last?
A full charge can last up to 60 days, depending on usage frequency.
What is the noise level?
The noise of the product shall not exceed 60dB (A) during use
Product Usage
Can children use this device?
Yes, it includes different nasal wash tips, including smaller sizes suitable for children aged 5 and up.
Can I travel with the device?
Yes, its compact and lightweight design makes it ideal for travel.
Will the machine leak water after the water tank is filled and tilted?
Nasal irrigator is designed with an air intake hole to balance the pressure inside and outside the water tank while in use. There may be a small amount of water droplets leaking out when the machine is flat or inverted while filled with water, which is normal.
Why does the machine automatically shut down when in use?
The device has an "Automatic shutdown without water" function. When the water in the water tank runs out, the machine will automatically shut down
How do I shut it down?
- The device will automatically shut down after 1 minute without operation
- Besides the Manual mode, holding down the start button for 3 seconds can shut down
How to change the nose wash tip?
The nose wash tip is magnetically attached. Just pull it out directly when replacing it
Is it uncomfortable to wash your nose?
- Generally speaking, if the water temperature is suitable for body temperature and the concentration of nasal washing liquid is correct, the nasal washing process will not make people feel uncomfortable.
- Some people may feel a slight discomfort for first-time users. For this situation, use Nasal-Congestion-Safe tip to wash your nose and use manual mode, which usually disappears after several uses.
- If discomfort persists, please consult a professional doctor.
What is Nasal-Congestion-Safe tip?
When using a nasal irrigator, if one nostril is stuffy or blocked, forcibly cleaning it with the irrigator at this time can not only cause discomfort but may also harm the nasal mucosa.
When using Nasal-Congestion-Safe tip, the water flow for cleaning the nasal cavity will come out of the same nostril, with a small amount of water flowing out of the other nostril. This not only prevents excessive nasal pressure but also makes the water flow gentler and more comfortable, suitable for users who are trying the nasal washing process for the first time to gradually adapt to the process
Why is it important to mix the correct proportion of nasal wash solution?
- The device comes with 30 premixed saline packets.
- You can also use any pH-balanced saline solution.
- The correct ratio for nasal wash solution is 13.5oz(400ml) of water + 3.6g of nasal wash salt, and the concentration of the solution mixed according to this ratio is 0.9% physiological saline.
- The correct concentration minimizes irritation to the nasal cavity; if the proportion of water is too low or the proportion of salt is too high, it will cause irritation to the nasal mucosa, so the correct proportion is very important
Can I use tap water directly?
Using untreated tap water may contain pathogenic bacteria, so please be sure to use pure water or cool boiled water that has been disinfected.
Is the water temperature adjustable?
Yes, it has a built-in thermometer and TFT display to monitor and maintain a comfortable water temperature.
What is the most comfortable temperature?
For most people, the temperature close to body temperature is the most comfortable, which is about 98°F/37°C, and you can also try to find the most suitable temperature for yourself.
Can I use food salts at home?
Food salts at home usually contain iodine, which can stimulate the nasal mucosa and are not easy to grasp the correct proportions. So please be sure to use iHealth's nose cleanser.
Can the remaining nasal wash solution be saved for the next use?
Nasal wash solution may breed bacteria in open environments, so it's best to mix fresh nasal wash solution each time before using it.
How often should I use it?
It is recommended to wash every morning and evening. Continuous use will have a better effect.
Is it normal for water to come out of your mouth when washing your nose?
Because the nose and mouth are connected, it is normal for water to occasionally flow out of the mouth when washing your nose.
After washing for a while, water flows out of nose?
- Because there are some openings called "sinus" in the nose, nasal sanitary fluid will flow in when washing your nose, so it is normal if water flows out after washing your nose.
- To avoid this, you can bend over and keep your head down after washing your nose and keep it for a while, and the water will flow out naturally.
Product Maintenance
How to clean the water tank? Can I soak in boiling water?
- Rinse with warm water or wipe the water tank. Do not soak in boiling water (below 80 degrees). After cleaning, dry under ventilation.
- If disinfection is required after use, you can disinfect the water tank, main unit and nasal wash tips with 75% ethanol (medical alcohol) or 70% Isopropyl Alcohol. Do not put the host and accessories in boiling water to disinfect and wipe with detergent to avoid damaging the equipment. (When using continuously, disinfection is recommended at least once a week)