If you notice errors, crashes, or other issues in the iHealth MyVitals app, try the following steps:
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Restart the app – Close it completely and reopen it.
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Close any background apps-Close out any other open apps on your phone.
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Clear the cache – On Android, clear the app cache in your phone settings (not available on iOS).
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Reinstall the app – Delete the app and download it again from the App Store (iOS) or Google Play (Android).
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Check for updates – Make sure you have the latest version of the app installed.
- Restart your phone – A quick reboot can fix background issues affecting the app.
⚠️ Tip: Always keep your phone’s operating system updated for the best performance.
If the issue continues after these steps, please contact our customer support team at support@ihealthlabs.com for further assistance.