FAQ - Downloading and using the iHealth Gluco-Smart App

About The App

Automatically record test results from the Gluco+ and Align monitoring systems with a digital logbook that eliminates manual entry. The Acacia monitoring system does not sync with the app, but results can be manually entered for tracking purposes. The iHealth Gluco-Smart app saves time and eliminates errors by automatically handling tasks that are tedious with most blood glucose measuring systems, such as logging test results, charting data, and sharing results with caregivers. Add the secure cloud service (it’s free, too) and you have a convenient “go-to” testing system – wherever you are.

Measure – View readings instantly on your mobile device. Tag details to your results such as meals, activities, and voice memo. Upload offline measurements, and scan your new test strips for smart tracking.

Record – View a graphical summary of your past week, 2 weeks, month, and 3 months measurements and averages. Entries are all securely stored in your free iHealth cloud account for you to view at any time.

Manage – Review a digital logbook with all the details of your measurements, including time stamp, date, meals, carbs, activity, and voice memo. See stats and trends of key time periods broken out by day and meals.

Share – Share your results instantly with friends, family, or your doctor in .csv or pdf report format.

Note: Requires iHealth Gluco+ Monitoring System or iHealth Align Glucose Meter which is purchased separately. The iHealth Acacia does not sync with any device, but data can be manually entered for tracking.

Disclaimer: The medical advice provided in this app has no basis for clinical diagnosis. In addition to using this app, please seek a doctor’s advice before making any medical decision.

Download and install the iHealth Gluco-Smart App

For iPhone or iPad, go tho the Apple Store

For Android phones, go to the Google Play Store

Note for Android users:

• Not all Android tablets are able to use the iHealth Gluco-Smart App die to OS limitations. 
• Android apps request location services to facilitate Wi-Fi/Bluetooth scanning. We are not looking for your for your location, nor do we record your location information

Installing your glucose monitor on the app.

1. Add the new device by tapping the sign on the upper right corner
2. Tap "Blood Glucose Meter"
3. Tap the meter that you want to install, Gluco+ (BG5S), Gluco-smart (BG5), Align (BG1)
   * The Acacia (AG-607) is not a connected device
4. Tap "Next" at the bottom of the app
5. A device id should pop on on the screen if it finds it
6. At the top of screen, you should see: "The device is connected - Insert test strip If it is not responding, remove and reinsert "
7. Once blood glucose level is taken, it will be stored on the meter until you tap "Sync Data" and "Upload reading" Note: BG5S will store up to 500 readings before memory is full

Online Measurements

An online measurement is a measurement made with the iHealth Gluco-Smart app open on your smartphone.

1. Start the iHealth Gluco-Smart app.
2. Tap on the Measure
3. Wait for the glucometer and smartphone to be connected (steady Bluetooth icon on the glucometer) and a green check mark appears on the app screen. 
   .
4. Insert a test strip in the glucometer.
   
5. Take a blood sample
   
6. Apply the blood sample to the test strip.
   
7. Wait 5 seconds. The measurement result is displayed on the glucometer and in the app.
   
8. Enter your meal, treatment and physical activity at the time of the measurement to complete your result.
9. Using the ejection buttons, eject the test strip and lancet into the appropriate containers. Make sure to insert the needle into the lancet cover to protect others from accidently getting poked while handeling the garbage.
   

Syncing Offline Data

An offline measurement is a measurement made without the iHealth Gluco-Smart app open on your smartphone. 

• Note - The glucometer can store up to 500 measurements in memory.
  When the memory is full, the oldest measurements in memory are overwritten by new measurements.

• Reading measurements in memory

• When the glucometer is offline, Press the M (memory) butting to display the results of the last measurement.

• Each press of the M (memory) button scrolls through the results stored in memory, from the newest to the oldest.

• The glucometer turns off automatically after 10 seconds with no action on the M

To sync the memory with the app,

1. Open the app and connect the device.
2. Tap on the measure in the lower right corner.
3. If there are any offline measurements stored in your devices memory they will be synced to the app for upload. A red dot with a number will be visible on the green "upload" button at the bottom of the screen. This number represents the number of unsynced measurements in memory.
   
4. Tap on the upload button to see the measurements to be uploaded. At this time, you can chose to or upload them individually by tapping on the cloud upload button to the right of the measurement.
   
5. Once uploaded, you will see "0 new readings since last upload"
   Note – The glucometer stores the 10 most recent measurements in memory (even after synchronizing the data) in order to directly view the changes to blood glucose from the reader without going through the app.