FAQ - Troubleshooting / Maintenance for the Oral Thermometer (PT1)

Replacing Battery

Installing and replacing battery

1. Battery CR1632 already installed in the thermometer.
2. When switched ON for use, the thermometer will automatically detect remaining battery capacity. If battery capacity is low but adequate for measurements, the low power symbol [] will be displayed with the measurement results to remind replacing new battery. However, if the battery capacity is too low for measurements, the screen will display a single, flashing [] icon for 10 times and automatically switches OFF. To continue using the device, old battery must be replaced.

Note: the original battery installed in the thermometer may not last as long as new battery.

Replacing battery

1. Press down and hold the battery cover with the finger and apply some force to slide the cover backwards to open the battery compartment.
   
2. Remove the old battery.
3. Refer to the battery polarity symbols to orient the new battery properly during installation. Make sure that the new battery is tightly inserted into the battery compartment and make sure that the polarity is not reversed during installation.
4. Return the battery cover to close the battery compartment.

• • Comply with relevant national laws and regulations when disposing of the used batteries.
  • Do not dispose of batteries directly into the trash bag.
  • Remove the battery if the device will not be used for more than one month.
  • Do not throw batteries into fire.

Troubleshooting

Care & Maintenance

1. The probe is the most intricate part of the thermometer, and should be kept clean and intact to acquire accurate readings. Use the following method to clean the probe:
   ① Use an alcohol swab or cotton tissue moistened with alcohol (70% Isopropyl alcohol) to clean the thermometer casing thoroughly, the wiping process preferably lasts 15 seconds.
   ② Allow at least 5 minutes drying time before taking a temperature.
   ③ After cleaning, if the device is not visually clean when observed with magnification and adequate lighting, please repeat the clean steps above.
2. Use a piece of soft, dry cloth to clean the display screen and external surface of the thermometer. If the thermometer is very dirty, the cloth can be moistened with some Isopropyl alcohol to clean the device.
3. Do not use sonicleaning or strong waterspout to clean the thermometer.
4. Do not soak the thermometer in water or other liquids.
5. Make sure the thermometer is stored in the protective case. Do not put the thermometer under direct sunlight, high temperature, or moist environments.
6. This company has not authorized any agency or individual to carry out product repairs or maintenance. Do not attempt to disassemble or modify the thermometer if you suspect
   functional issues with the device.
7. The thermometer is an extremely precise instrument. Any improper maintenance, disassembly, or modification may lead to inaccuracies of the product measurements.
8. If you suspect any product issues during the warranty period,
   please contact customer services for subsequent handling.