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  1. Help Center
  2. Smart Body Composition Scales
  3. Vista (HS5) (Legacy Product)

Vista (HS5) (Legacy Product)

  • Installation from an iOS device (Apple)
  • Installation from an Android device
  • How to add a new user
  • How To Reset Wi-Fi Connection
  • Online measurement
  • Offline measurement
  • Precautions for use
  • Contraindications
  • How to synchronise offline measurements
  • Technical characteristics
  • Required router/internet box characteristics
  • I have a new smartphone, what should I do?
  • I changed my internet provider or my router's configuration. What should I do?
  • Does each user have to have a smartphone?
  • How to reinitialise the scale?
  • How to delete a user of the scale?
  • What is the maximum weight the scale can measure?
  • Is there any limit to users' age?
  • I have a pacemaker, can I use the scale?
  • Can I connect the scale to a computer?
  • What could cause measurement errors?
  • Why does my body fat vary?
  • List of error codes
  • The scale keeps displaying SET
  • Measurements are not synchronised with my account
  • The scale only measures my weight, not my body fat
  • In the app, I only see my weight and body fat, not the other parameters
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