Can the iHealth® COVID-19 Antigen Rapid Test be used in children under two years old?
No, DO NOT use it on anyone under 2 years old.
Is the iHealth® COVID-19 Antigen Rapid Test reusable?
No. All the components of iHealth® COVID-19 Antigen Rapid Test Kit are not reusable and can only be used once.
Will the test hurt?
No, the nasal swab is not sharp, and it should not hurt. Sometimes the swab can feel slightly uncomfortable or tickly. If you feel pain, please stop the test, and seek advice from a healthcare provider.
How far do I need to insert the nasal swab?
Gently insert the entire absorbent tip of the swab (usually 1/2 to 3/4 of an inch) into your nostril.
With children, the maximum depth of insertion into the nostril may be less than ¾ of an inch, and you may need to have a second person to hold the child’s head while swabbing
Why must I swab both nostrils?
In some cases, it has been observed that only one nostril has the detectable virus. Swabbing both nostrils is important because it gives you the best chance of a collecting sufficient sample to generate an accurate result.
Can I perform the test if I don't have a blocked or runny nose?
Yes. The iHealth® COVID-19 Antigen Rapid Test can be used with or without any noticeable symptoms of COVID-19 (including a blocked or runny nose) or other epidemiological reasons to suspect COVID-19 when tested twice over three days with at least 24 hours (and no more than 48 hours) between tests.
How much fluid should I squeeze into the sample port of the test card?
Within how much time should the test card be used, after the foil pouch is opened?
Once the Test Card is removed from the pouch, perform the test as soon as possible. Use the Test Card within 1 hour after opening the foil pouch.
Do I have to wait for 15 minutes to read the result?
Yes. After adding the sample to the sample port, do NOT confirm your result before your 15-minute timer is up. The positive indicating line would take as long as 15 minutes to appear, so you may get an incorrect result (false negative) if you do not wait for 15 minutes.
What are the known and potential benefits and risks for the home test?
Potential risks include:
• Possible discomfort or other complications that can happen during sample collection.
• Possible incorrect test result (see below for more information).
Potential benefits include:
• The results, along with other information, can help your healthcare provider make informed recommendations about your care.
• The results of this test may help limit the spread of COVID-19 to your family and others in your community.
Do I have to use the app?
No. Use of app is optional. You can follow the paper instructions to perform the test if you wish. However, we do recommend you use the iHealth COVID-19 Antigen Rapid Test app as step-by-step instructional videos are available in the app for more intuitive understanding of how to perform the test correctly. In addition, the health pass and group testing features in the app would benefit you in your daily life.
Why is the iHealth COVID-19 Antigen Rapid Test app asking me for my personal information?
The iHealth COVID-19 Antigen Rapid Test app saves your test results if you select and submit your results within the App. This record can be shared with your healthcare professional as proof of COVID-19 testing. Your date of birth and zip code, together with test results, are the information required as they are shared with the relevant health authorities to support monitoring of COVID-19 infection and test positivity rates across the country.
Can I leave or exit the iHealth COVID-19 Test app while the test is still running?
If you leave the iHealth COVID-19 Antigen Rapid Test app during test without exiting it, you may be able to return to the same screen. If you exit the app during your test or if the app was force quit by accident, a button to continue your test will be available on the home page once you re-open the app. However, we recommend keeping the app on the screen until you get your result to avoid any possibility of interrupting the test.
What devices are compatible with the iHealth COVID-19 Antigen Rapid Test app?
The iHealth COVID-19 Test App is compatible with most smartphones with operation systems iOS 12 or above, android 6.0 or above. Below is the full list of compatible smartphones.
Apple iPhones: iPhone 7, iPhone 7 plus, iPhone 8 plus, iPhone 10, iPhone 11, iPhone 11 Pro, iPhone 12, iPhone 12 max, iPhone 12 pro max, iPhone SE, iPhone SE2, iPhone X, iPhone X, iPhone XR, iPhone XS, iPhone XS MAX
Android Phones: LG Stylo 5X, Moto G8 Power, Moto G7 Plus, Samsung Galaxy Note8, Samsung Galaxy Note9, Samsung Galaxy S10, Samsung Galaxy S20, Samsung Galaxy S6, Samsung Galaxy S8, Samsung Galaxy S9, Google Pixel 4a, Huawei P20