Antigen tests are very specific for the virus, but not as sensitive as molecular tests. This means that a positive result is highly accurate, but a negative result does not rule out infection.
The iHealth COVID-19 Antigen Rapid Test was compared to an FDA authorized molecular SARS-CoV-2 test using fresh self-collected or parent/guardian collected anterior nasal swab specimens and healthcare provider collected NP swab specimens. Subjects 2 years or older with or without symptoms participated in this study. The iHealth COVID-19 Antigen Rapid Test correctly identified 33 out of 35 (94.3%) of symptomatic positive samples and correctly identified 102 out of 104 (98.1%) of symptomatic negative samples in this study.
If you believe that you are negative for COVID-19 but still tested positive using an iHealth COVID-19 Antigen Rapid Test, please email support@ihealthlabs.com with the following information
1. Photos of the outer box (the carton) and the front and back of the individual test kit packaging box. (UPC and lot number)
2. The date and time of your suspected false positive.
3. Any follow up test results? The types of tests those were, the dates and times those tests were taken and results received.
4. Where you purchased the test from, and if you have an order number and contact information for that purchase.